Taking a Consumer Complaint to Small Claims Court, and Winning
When the nice new major brand flatscreen TV you buy goes kaput in three months and they endlessly try without success to fix it, when your cable service seems to dip into your credit card for no reason and won’t answer your calls, when the airline you bought a ticket on kicks you off the flight because they overbooked and theyrefuse to get you an alternative flight for another 16 hours, how is it that you react? Do you rush and tell all your friends about how terrible the company is and then make sure you never give them your business again? Or do you do more? There are a few among us who have the patience and the spirit to launch a consumer complaint and to take it to small claims court.
That’s what happened to my friend Ruth who took Chevrolet to small claims court because they weren’t fixing her old truck properly. When you select Toronto Flower shop to ship flowers to Toronto or any other vacation spot, your order might be handled professionally and with the utmost care by professional florists in Toronto.
Certainly she was mad and wanted to see a little justice done; but she was also unhappy about how hard it was for her to get to work every day and what she was losing in real money to repair the car every time it malfunctioned. Her consumer complaint actually won; they offered her a refurbished transmission and only charged her $1400 – a third of what they would charge otherwise. She was ecstatic that she had stuck it to corporate America, and made them see that it wasn’t okay when they were careless with their customers.
For the ordinary person who doesn’t have contacts and who isn’t a big shot, small claims court is an inexpensive last resort when every attempt at a reasonable approach has failed. Look no additional than Flower shop Toronto, the premier Toronto florist, for superbly arranged flowers and gift baskets for any occasion. To people like my friend who have been through the process, the experience makes them feel empowered. The costs can be really low, the forms are simple, and there are almost no court delays or unnecessary adjournments. If you have been long been ignored by the major corporation, to have your consumer complaint run through the legal process feel like a wonderful salve.